
Sales Policy for Clothvetalux
Effective Date: November 27, 2024
Address: Clothvetalux, 123 Satin Street, Suite 100, Detroit, Michigan, 48201, United States
Phone: (313) 555-7890
Email: support@clothvetalux.com
Introduction
This Sales Policy governs the terms and conditions of purchasing products from Clothvetalux. By placing an order, you agree to adhere to the guidelines outlined in this policy. Please review it carefully to ensure a seamless shopping experience.
1. General Terms
a. Eligibility
- By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
- You agree to provide accurate and complete information during the purchase process.
b. Availability of Products
- All products are subject to availability. We strive to keep our inventory updated, but certain items may occasionally become unavailable.
- In cases where an item is out of stock, we will notify you promptly and offer a replacement, backorder, or refund.
c. Pricing
- All prices are listed in USD and are subject to applicable taxes and shipping fees.
- We reserve the right to change prices without prior notice. However, prices at the time of purchase will remain applicable for that order.
2. Ordering Process
a. Order Placement
- Orders can be placed online through our website at www.clothvetalux.com.
- Once your order is submitted, you will receive an email confirmation with the order details.
b. Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express, etc.).
- Digital payment options such as PayPal and Apple Pay.
c. Payment Security
All payments are processed through secure payment gateways. Clothvetalux does not store sensitive payment information, such as credit card details.
d. Order Confirmation
Your order is not considered final until payment has been processed and confirmed.
3. Shipping and Delivery
a. Shipping Options
- We offer standard and expedited shipping options. Costs and delivery times are displayed at checkout.
- Free shipping may be available on qualifying orders based on promotional terms.
b. Delivery Timeline
- Orders are processed within 1–3 business days of confirmation. Delivery times vary depending on the shipping method and destination.
- Delays caused by third-party carriers, holidays, or force majeure events are beyond our control.
c. Tracking
Once shipped, you will receive a tracking number via email to monitor your order’s status.
4. Taxes and Duties
- All applicable sales taxes are calculated at checkout based on your shipping address.
- International orders may be subject to customs duties or import taxes, which are the responsibility of the buyer.
5. Promotions and Discounts
a. Promo Codes
- Promo codes must be applied at checkout and cannot be added after the order is placed.
- Only one promo code can be used per order, unless otherwise specified.
b. Sale Terms
- Items on sale are subject to availability and may be limited to specific periods or quantities.
- Sale items may have separate return or refund restrictions, as detailed in our Refund and Returns Policy.
6. Cancellation Policy
- Orders can be canceled within 24 hours of placement for a full refund.
- After 24 hours, cancellation requests may be subject to restocking fees or treated as a return.
7. Limitations of Liability
- Clothvetalux is not responsible for losses, damages, or delays caused by factors outside our control, including third-party carriers, natural disasters, or unauthorized use of your account.
- Liability is limited to the amount paid for the product purchased.
8. Customer Responsibilities
a. Accurate Information
- You are responsible for providing accurate billing and shipping details. Incorrect information may result in order delays or additional fees.
b. Use of Products
- Products purchased from Clothvetalux are intended for personal use only. Resale or commercial use without prior authorization is prohibited.
9. Customer Support
If you encounter issues or have questions regarding your purchase, please contact our customer support team:
- Phone: (313) 555-7890
- Email: support@clothvetalux.com
- Business Hours: Monday–Friday, 9:00 AM–6:00 PM (EST).
10. Changes to This Sales Policy
Clothvetalux reserves the right to amend this Sales Policy at any time. Updates will be reflected on our website, and significant changes will be communicated to customers directly.
11. Disputes and Governing Law
- All sales are governed by the laws of the State of Michigan, United States.
- Disputes arising from purchases will be subject to the exclusive jurisdiction of courts located in Michigan.