Shipping Policy for Clothvetalux

Effective Date: November 27, 2024
Address: Clothvetalux, 123 Satin Street, Suite 100, Detroit, Michigan, 48201, United States
Phone: (313) 555-7890
Email: support@clothvetalux.com

Introduction

At Clothvetalux, we strive to provide a seamless shopping experience, including efficient and reliable shipping services. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from our website. Please review it carefully before making a purchase.

1. Shipping Options

a. Domestic Shipping

We offer the following shipping options within the United States:

  • Standard Shipping: Delivery within 5–7 business days.
  • Expedited Shipping: Delivery within 2–3 business days.
  • Overnight Shipping: Next-business-day delivery for orders placed before 2 PM EST.

b. International Shipping

We deliver to select countries outside the United States. Delivery times may vary depending on the destination and customs clearance processes.

2. Shipping Costs

a. Domestic Shipping

  • Shipping costs are calculated based on the shipping method selected, order weight, and destination.
  • Orders over $75 may qualify for free standard shipping (domestic only).

b. International Shipping

  • Shipping fees for international orders are calculated at checkout and include handling fees.
  • Customs duties and import taxes are the responsibility of the customer and must be paid upon delivery.

3. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed after 2 PM EST or on weekends and holidays will be processed the next business day.

4. Delivery Timeframes

a. Estimated Delivery

  • Delivery times depend on the selected shipping method and destination.
  • Clothvetalux is not responsible for delays caused by weather, natural disasters, or carrier issues.

b. Tracking Information

  • Once your order is shipped, you will receive an email with tracking details to monitor the shipment’s progress.

5. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping addresses.
  • Clothvetalux is not liable for delays or lost packages due to incorrect or incomplete addresses.

6. Lost or Delayed Shipments

If your order is delayed or lost:

  1. Contact us at support@clothvetalux.com with your order details.
  2. We will work with the carrier to locate or resolve the issue.
  3. Replacement or refund options will be considered if the issue remains unresolved.

7. Damaged Shipments

If your package arrives damaged:

  1. Notify us within 48 hours of receiving the package.
  2. Provide photographic evidence of the damage.
  3. We will arrange for a replacement or refund, as applicable.

8. Restrictions and Limitations

  • Certain items may be restricted from shipping due to size, weight, or legal limitations.
  • We currently do not ship to P.O. boxes, APO/FPO addresses, or restricted regions.

9. Returns and Exchanges

For information about returning or exchanging shipped items, please refer to our Refund and Returns Policy.

10. Changes to Shipping Policy

Clothvetalux reserves the right to update this Shipping Policy at any time. Changes will be reflected on our website, and significant updates will be communicated to customers directly.

11. Contact Us

If you have questions or concerns regarding shipping, please contact us:

  • Address: Clothvetalux, 123 Satin Street, Suite 100, Detroit, Michigan, 48201
  • Phone: (313) 555-7890
  • Email: support@clothvetalux.com